The Mediating Role of Knowledge and Awareness in Quality 4.0 Management Implementation: Evidence from the Egyptian Manufacturing Sector

نوع المستند : المقالة الأصلية

المؤلف

مدرس بقسم إدارة الأعمال كلية التجارة جامعة حلوان

10.21608/rijcs.2025.371863.1298

المستخلص

This study examines the mediating role of knowledge and awareness of Quality 4.0 on the relationship between Quality 4.0 readiness factors 
and the implementation of Quality 4.0 management practices within the Egyptian manufacturing sector, specifically targeting the automotive, food, and paper industries. A quantitative, cross-sectional, and correlational research design was employed, utilizing a structured questionnaire with a 5-point Likert scale to gather data from 123 middle-level managers. Stratified random sampling was implemented to ensure proportional representation across the selected industries, with data collection conducted between September 23, 2024, and January 18, 2025.The measurement model exhibited exceptional psychometric properties and demonstrating high internal consistency. Strong positive inter-correlations were observed among all constructs, suggesting significant interdependencies. Structural equation modeling (SEM) was subsequently employed to evaluate the hypothesized mediation model. The findings confirmed the significant mediating role of knowledge and awareness of Quality 4.0 in the relationship between readiness factors and implementation. This study contributes to the extant literature on Quality 4.0 adoption within the Egyptian manufacturing context, emphasizing the critical role of knowledge and awareness in facilitating effective implementation.

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